Every hire
has a story.

There’s no single reason companies come to Keen. Some are scaling fast. Others need specialist skills or more support than their current model can offer. These stories show what’s possible when the right people are in the right roles.

All

E-Commerce

CPG

SaaS

Healthcare

CPG

A fast-growing premium tequila brand investing in the people behind its global marketing.

2

Senior level hires

4 x

Output over their agency of record

150

Assets delivered in first 30 days

Brand Manager

Senior Graphic Designer

CPG

A fast-growing premium tequila brand investing in the people behind its global marketing.

2

Senior level hires

4 x

Output over their agency of record

150

Assets delivered in first 30 days

Brand Manager

Senior Graphic Designer

CPG

A fast-growing premium tequila brand investing in the people behind its global marketing.

2

Senior level hires

4 x

Output over their agency of record

150

Assets delivered in first 30 days

Brand Manager

Senior Graphic Designer

SaaS

A leading e-commerce shipping platform trusted by thousands of online brands.

85 %

CSAT achieved in 4 weeks

22 +

Team members

75 %

Backlog reduction in month one

Technical Support Engineers

Partnership Support

Enterprise Support

SaaS

A leading e-commerce shipping platform trusted by thousands of online brands.

85 %

CSAT achieved in 4 weeks

22 +

Team members

75 %

Backlog reduction in month one

Technical Support Engineers

Partnership Support

Enterprise Support

SaaS

A leading e-commerce shipping platform trusted by thousands of online brands.

85 %

CSAT achieved in 4 weeks

22 +

Team members

75 %

Backlog reduction in month one

Technical Support Engineers

Partnership Support

Enterprise Support

E-Commerce

A luxury e-commerce skincare brand with decades of experience redefining anti-aging routines.

4 x

Revenue per email

110 %

Increase in automation revenue

26 %

Email contribution of total site revenue

Graphic Designer

CRM Manager

Creative Director

E-Commerce

A luxury e-commerce skincare brand with decades of experience redefining anti-aging routines.

4 x

Revenue per email

110 %

Increase in automation revenue

26 %

Email contribution of total site revenue

Graphic Designer

CRM Manager

Creative Director

E-Commerce

A luxury e-commerce skincare brand with decades of experience redefining anti-aging routines.

4 x

Revenue per email

110 %

Increase in automation revenue

26 %

Email contribution of total site revenue

Graphic Designer

CRM Manager

Creative Director

CPG

A world-class hair studio behind some of film, television, theater, and music’s most iconic looks.

3

Brands launched & managed

2 x

Revenue growth

60 %

Cost savings versus US hires

Operations Lead

Senior Graphic Designer

Brand Manager

CPG

A world-class hair studio behind some of film, television, theater, and music’s most iconic looks.

3

Brands launched & managed

2 x

Revenue growth

60 %

Cost savings versus US hires

Operations Lead

Senior Graphic Designer

Brand Manager

CPG

A world-class hair studio behind some of film, television, theater, and music’s most iconic looks.

3

Brands launched & managed

2 x

Revenue growth

60 %

Cost savings versus US hires

Operations Lead

Senior Graphic Designer

Brand Manager

E-Commerce

Heritage Cellar needed to launch a luxury wine brand into the US market — with no in-house creative team.

20 x

Output over agency scope

70 %

Cost savings

5 weeks

To website launch

Senior Graphic Designer

Creative Director

E-Commerce

Heritage Cellar needed to launch a luxury wine brand into the US market — with no in-house creative team.

20 x

Output over agency scope

70 %

Cost savings

5 weeks

To website launch

Senior Graphic Designer

Creative Director

E-Commerce

Heritage Cellar needed to launch a luxury wine brand into the US market — with no in-house creative team.

20 x

Output over agency scope

70 %

Cost savings

5 weeks

To website launch

Senior Graphic Designer

Creative Director

Healthcare

A leading telemedicine platform offering instant access to virtual medical care.

3.9 K

Outbound contacts in first 30 days

42 %

Increase in patient conversions

4 weeks

From brief to launch

Sales Agent

Customer Service Agent

Healthcare

A leading telemedicine platform offering instant access to virtual medical care.

3.9 K

Outbound contacts in first 30 days

42 %

Increase in patient conversions

4 weeks

From brief to launch

Sales Agent

Customer Service Agent

Healthcare

A leading telemedicine platform offering instant access to virtual medical care.

3.9 K

Outbound contacts in first 30 days

42 %

Increase in patient conversions

4 weeks

From brief to launch

Sales Agent

Customer Service Agent

SaaS

Otter is a first of its kind all-in-one restaurant POS system built for in-store, delivery, and everything in-between.

90 %

End Customer Satisfaction

24 x 7

Operations

92 %

First reply time

Partnership Support

Enterprise Support

Hardware Support

SaaS

Otter is a first of its kind all-in-one restaurant POS system built for in-store, delivery, and everything in-between.

90 %

End Customer Satisfaction

24 x 7

Operations

92 %

First reply time

Partnership Support

Enterprise Support

Hardware Support

SaaS

Otter is a first of its kind all-in-one restaurant POS system built for in-store, delivery, and everything in-between.

90 %

End Customer Satisfaction

24 x 7

Operations

92 %

First reply time

Partnership Support

Enterprise Support

Hardware Support

SaaS

Cover Genius is a global "insurtech" company that provides an embedded protection platform. It enables major digital companies like Amazon, eBay, and Uber.

20

days to launch

3

compliance standards met

95 %

Quality Score

Partnership Support

Enterprise Support

Customer Service Agent

SaaS

Cover Genius is a global "insurtech" company that provides an embedded protection platform. It enables major digital companies like Amazon, eBay, and Uber.

20

days to launch

3

compliance standards met

95 %

Quality Score

Partnership Support

Enterprise Support

Customer Service Agent

SaaS

Cover Genius is a global "insurtech" company that provides an embedded protection platform. It enables major digital companies like Amazon, eBay, and Uber.

20

days to launch

3

compliance standards met

95 %

Quality Score

Partnership Support

Enterprise Support

Customer Service Agent

E-Commerce

Sterling Ink is a premium stationery and planning brand known for thoughtfully designed notebooks, planners, and creative tools for an intentional planning community.

55 %

savings in talent costs

19

days to hire

15 %

reduction in refunds

Customer Service Agent

E-Commerce

Sterling Ink is a premium stationery and planning brand known for thoughtfully designed notebooks, planners, and creative tools for an intentional planning community.

55 %

savings in talent costs

19

days to hire

15 %

reduction in refunds

Customer Service Agent

E-Commerce

Sterling Ink is a premium stationery and planning brand known for thoughtfully designed notebooks, planners, and creative tools for an intentional planning community.

55 %

savings in talent costs

19

days to hire

15 %

reduction in refunds

Customer Service Agent

Every hire has a story.

A fast-growing premium tequila brand investing in the people behind its global marketing.

2

4

x

150

A fast-growing premium tequila brand investing in the people behind its global marketing.

2

4

x

150

A fast-growing premium tequila brand investing in the people behind its global marketing.

2

4

x

150

A leading e-commerce shipping platform trusted by thousands of online brands.

85

%

22

+

75

%

A leading e-commerce shipping platform trusted by thousands of online brands.

85

%

22

+

75

%

A leading e-commerce shipping platform trusted by thousands of online brands.

85

%

22

+

75

%

A luxury e-commerce skincare brand with decades of experience redefining anti-aging routines.

4

x

110

%

26

%

A luxury e-commerce skincare brand with decades of experience redefining anti-aging routines.

4

x

110

%

26

%

A luxury e-commerce skincare brand with decades of experience redefining anti-aging routines.

4

x

110

%

26

%

A world-class hair studio behind some of film, television, theater, and music’s most iconic looks.

3

2

x

60

%

A world-class hair studio behind some of film, television, theater, and music’s most iconic looks.

3

2

x

60

%

A world-class hair studio behind some of film, television, theater, and music’s most iconic looks.

3

2

x

60

%

Heritage Cellar needed to launch a luxury wine brand into the US market — with no in-house creative team.

20

x

70

Every hire
has a story.